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Frequently Asked Questions about Globe AT HOME
Get started with your Globe AT HOME Postpaid plan
- Explore GFiber Postpaid Unli plans and know the requirements
- Get a GFiber Postpaid plan with BlastTV for nonstop entertainment
- Choose between Disney+ Basic or Premium for must-watch movies and shows
- Get a TPLink voucher with higher plans for seamless connectivity
- Apply online or visit a Globe store
Frequently Asked Questions on Globe AT HOME Postpaid Account
Access and control your account and services
- Earn rewards points and redeem digital vouchers for dining, shopping, and more
- Understand your Globe AT HOME billing statement
- Pay easily through accredited channels
- Switch to paperless billing and get bills via text
- Book a repair and resolve connectivity issues
- Learn about late payment fees and the Fair Use Policy
Frequently Asked Questions on Globe AT HOME Prepaid WiFi
Get started with your Home Prepaid WiFi
- Find the right prepaid internet option for your home
- Earn rewards points, redeem offers and more
- Learn how to reload and maximize your Home Prepaid WiFi
- Read our tips and reminders on the right use of your Home Prepaid WiFi
Frequently Asked Questions on GFiber Prepaid
Get started with GFiber Prepaid
- Switch to reloadable unli internet with no lock-up
- Learn how to register, load, and troubleshoot your GFiber Prepaid account in GlobeOne
- Book a repair in case of connectivity issues
Frequently Asked Questions on Globe Fiber Prepaid, Home Prepaid WiFi, Bayan
- Read about Globe and Bayan’s integration