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Frequently Asked Questions on Globe Rewards Points
Yes! All Globe At Home Postpaid customers (except for GoUnli or Bayantel plans) can earn Globe Rewards points. If you're on a Bayantel plan, we suggest you switch to Globe AT HOME.
To check your account’s serviceability, visit m.me/GlobeAtHome under "Manage Postpaid Plan."
Wired: Your modem is connected to both a power socket and a cable (like fiber, VDSL, or DSL).
Wireless: Your modem is connected only to the power socket (like 5G, LTE).
Yes, absolutely! Make sure to use the GlobeOne app to check out all the latest offers, vouchers, and discounts available.
You can redeem vouchers for food, shopping, gaming, entertainment, health, transportation, and more! You can also join raffle promos, donate to Globe’s partner beneficiaries, and buy exclusive items during events.
Your Globe AT HOME account automatically earns Rewards points based on your monthly charges (P50 = 1 Rewards point).
You can earn more points by upgrading your plan or availing promos!
Here’s how to do so:
Download the GlobeOne app via Play Store, App Store, or this link.
From the dashboard, tap "Redeem Rewards."
Choose your reward offer (Promo, Donations, Others).
Select your offer, read the promo details, and click "Redeem."
Check the "View Vouchers" section for your code and show it to our partner establishments or enter it in their app or website.
You’ll see a success confirmation page on your screen.
For Globe AT HOME, no need to wait for a text. Just click "View Vouchers" in the app to check your redeemed code.
As of May 15, 2023, Volume Boost offers can no longer be redeemed using Rewards points via the GlobeOne app. To maximize your points, check out other rewards and perks.
Visit here for more details.
We removed Volume Boost to focus on offering you more lifestyle rewards you can enjoy and share with your loved ones.
You can get a Volume Boost by going to the GlobeOne app and tapping "Buy Promos." You may also check out other available promos via the app.
Raffle entries and donations are not shown in the Voucher Pocket. This section is only for voucher codes that you can use at our partner establishments.
You can view your Rewards points balance on the main dashboard of the GlobeOne app.
Some things to remember:
Redemption can only be done within the promo period.
Make sure the offer is available in the Rewards catalog and that you have enough points.
For Globe AT HOME, there’s a limit of five redemptions per week.
Always check the GlobeOne app for the latest offers and terms.