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What’s an eSIM?
Manage Multiple Profiles On the Go
Add multiple mobile profiles to a single device and switch between lines for work, travel, or whatever suits your lifestyle.
Start the Shift to an Eco-Conscious Lifestyle
Make a greater impact on sustainable living by transitioning away from plastic, physical SIMs.
Connect All Your Devices with Ease
Link your gadgets, from smartphones to smartwatches, under a single mobile number. Stay connected even when your phone isn't with you.
Switch to eSIM for Postpaid
Go digital with a postpaid eSIM. It’s available nationwide for all postpaid customers and new subscribers via the Globe Online Shop.
Get a Globe Prepaid eSIM
Experience the latest innovation from Globe! For just ₱99, get an eSIM packed with FREE 5 GB of data for all sites and UNLI texts to any network, valid for 3 days.
How to Activate and Register Your Globe eSIM
Postpaid eSIM
For iPhone:
- Go to “Settings” then click “Cellular.”
- Click “Set Up Cellular” or “Add eSIM.”
- Scan your eSIM digital QR code.
- Click “Add Cellular Plan” once the profile is downloaded.
- Click “OK” once the pop-up message appears.
For Android Devices:
- Go to “Settings” then click “Connections.”
- Click “SIM Card Manager.”
- Click “Add Mobile Plan” then click “Scan Carrier QR Code.”
- Scan your eSIM digital QR code.
- Click “Confirm” once the pop-up message appears.
To Activate Globe eSIM:
- Open Facebook Messenger then search “Globe Telecom” (with verified badge).
- Send “Get Started.”
- Select “Activate SIM.”
- Tap “Select” under Plan Renewal.
- Enter your mobile number.
- Enter the last four digits of your old SIM serial number.
- Enter “eSIM.”
- Wait for the reference number and further instructions.
- Open the GlobeOne app and tap on the eSIM offer below the login button.
- Select the “Purchase a local prepaid eSIM” option from the available choices.
- GlobeOne will automatically check your device's compatibility with the eSIM service.
- If your device is compatible, you'll be prompted to conduct pre-purchase checks.
- Tap "Continue" to proceed to the eSIM checkout process.
- Review the receipt, which includes your mobile number, and follow the provided instructions to install the eSIM.
- You’ll then receive a welcome SMS, payment confirmation, and the eSIM QR code via email. Proceed with the installation as directed.
- Use your device's camera to scan the QR code provided in the email to continue with the activation and setup process.
- After successful activation, add your new number to the GlobeOne app and click "Register your SIM" to complete the process.
- You're now ready to enjoy your new eSIM and freebies!
ONENUMBER
Stay Connected, Wherever Life Takes You
Experience more with Globe ONENUMBER199. Connect your Apple Watch to your iPhone with our latest eSIM technology, exclusive to Globe Postpaid plans.
- Activate the cellular data feature of your Apple Watch to make calls, send messages, stream music, and more—all while sharing your iPhone plan’s data, calls, and texts.
- Plus, enjoy an extra 1 GB per month on top of your plan, keeping you seamlessly connected across devices.
Frequently Asked Questions
An eSIM is a digital SIM that allows you to activate a mobile phone plan from Globe without having to use a physical nano-SIM.
Devices that are eSIM-supported already have the SIM embedded into the device. This SIM is ready to be activated by Globe based on the configuration of the mobile device. Depending on what the device can support, users may add multiple profiles or mobile numbers, which can be used one to two at a time.
As of 2018, only a few carriers across 10 countries support eSIM, and Globe is the first to make this available in the Philippines.
A physical nano SIM is something you can hold and remove from your device. When your device supports an eSIM, this means:
- The SIM is already embedded into the device.
- It’s ready to be activated by the network carrier based on the configuration of the mobile device.
- Users may add multiple profiles or mobile numbers that can be used one to two at a time, depending on the device.
If you're a Globe Postpaid customer and ordered the following devices from Globe:
- iPhone XS, iPhone XS Max, iPhone XR
- iPhone 11 Series or later
- Samsung Note 20 5G and Samsung Note 20 Ultra 5G
- Samsung S20 Series or later
- Samsung Z Series
- Huawei P40, P40 Pro, Mate 40 Pro
- iPad Pro 12.9 (3rd Gen - 5th Gen)
- iPad Pro 11-inch (1st Gen - 3rd Gen)
- iPad Mini (5th Gen - 6th Gen)
- iPad (7th Gen - 9th Gen)
- iPad Air (3rd Gen - 5th Gen)
- Apple Watch SE
- Apple Watch 3 or later
You may activate the eSIM of your eSIM-capable phone starting December 27, 2018. Both Globe stores and the New Globe Online Shop (for new postpaid subscribers) will be ready to assist you with this.
All these devices released by Globe support eSIM. To confirm this, you may check your phone settings.
For iPhones, Go to Cellular > About and look for "Add Cellular Plan."
For Android devices, Go to Connections > SIM Card Manager
Some countries though have released iPhone versions that don’t support an eSIM.
- For new subscribers, you may choose to get an eSIM upon application of a new postpaid plan on the New Globe Online Shop.
o During plan application, choose “eSIM” when asked to pick your preferred type of SIM.
o Once the application is approved, the eSIM will be sent to your email via a digital QR code. - For recontracting subscribers, you may request for delivery of an eSIM voucher via the GlobeOne app at glbe.co/globe-one.
o Tap “Help Center” from the “Quick actions” section.
o Type “SIM” in the search bar.
o To replace a defective SIM or upgrade to LTE/5G SIM, click the "Raise a concern" button.
o Fill in the necessary fields and click “Submit.” The new eSIM will be sent to you via email. - For new acquisition or recontracting subs who wish to change to an eSIM, you may also visit select Globe stores.
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