Our help and support are always within your reach.
Frequently Asked Questions on Globe Blocks Texts with Clickable Links
All Person-to-Person (P2P) texts with clickable links, whether from Postpaid or Prepaid, will be blocked across all networks.
Application-to-Person (A2P) messages from legitimate businesses, such as Globe (e.g., GLOBE, TM, GCASH, BPI), will not be affected.
Yes. Any text containing a clickable link, even if sent by a known contact, will not be delivered. If you need to share links, use messaging apps like Viber, WhatsApp, Telegram, iMessage, or Messages by Google.
No, this feature applies to all Globe customers as part of a network-wide initiative to enhance security.
No. OTT (Over-The-Top) messaging services like Viber and WhatsApp operate independently from telco networks. However, if a link is flagged as malicious, Globe can block access to that website on its network.
You can send links through messaging apps like:
Viber
WhatsApp
Telegram
iMessage (Apple)
Messages by Google (Android)