Personal
Business
About Us
Corporate Governance
Investor Relations
Sustainability
Newsroom
Careers

Our help and support are always within your reach.

Mobile Postpaid Transfer of Ownership
Frequently Asked Questions on Mobile Postpaid Transfer of Ownership
Help
Broadband
Globe AT HOME

To transfer the ownership of your Globe Mobile Postpaid account, please ensure the following:


Your account must be active and working (not terminated).
All outstanding balances and unbilled usage charges should be settled.
The account must be outside of any contract.


The current owner and the new owner need to visit a Globe store together with the required documents listed below:

Existing owner/customer

New owner/customer

  • Proof of Identification

  • Change of ownership form (signed by both parties)

  • Proof of identification

  • Change of ownership form (signed by both parties)

  • Mobile Service Agreement form

  • Proof of billing address

  • Financial documents

Additional document if the existing owner is deceased:

 

  • Death certificate

Additional document if the existing owner is missing:

 

  • Deed of sale

  • Proof of donation

  • Affidavit of ownership

 

The table below shows the acceptable documents for each type of requirement:

 

Proof of Identification

Proof of Billing Address

Proof of Financial Capacity

  • Company ID

  • Driver’s License

  • Passport (bearing signature)

  • SSS/TIN/GSIS ID

  • PRC/IBP ID

  • Any acceptable ID with address

  • Credit card statement

  • Public utility bills (electric, water, cable)

  • Bank statement

  • Notarized contract of lease

  • Airway bill

  • Should be the latest copy and must not be expired

  • Computerized 1-month payslip

  • Certificate of Employment and Compensation

  • ITR with BIR or Bank-received Stamp (form 1700)

  • W-2 (form 2316)

  • Credit card 

  • 3-month Certificate of Allotment plus Employment Contract (for overseas workers)

  • Should be the latest copy and must not be expired

 

There will be an admin fee of P550 for this request. Once transferred, the bill will restart to #1 again and the new owner will have a new account number.

Your account needs to be free from any existing contract before you can request a change of ownership.

You can request a change of ownership by booking an appointment at any Globe store near you.

Once the transfer is complete, the new owner can change the plan only after the contract ends. The new plan will take effect on the next billing cycle, and our usual plan change policies will apply.

Yes, the new owner can terminate the line at any time after the transfer. However, we recommend considering an upgrade to the All-new GPlan PLUS, which offers bigger data, convertible benefits (calls, texts, data), and access to roaming promos, content subscriptions, and e-commerce vouchers, starting at Plan 999.