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Frequently Asked Questions on GPlans
Globe GPlans are the newest postpaid offers designed to provide you with bigger and better benefits for seamless connectivity. These plans replace older options like ThePLAN, ThePLAN PLUS, and TheBASIC PLAN 499, which are no longer available.
With GPlans, you can enjoy worry-free surfing, calls, and texts while taking advantage of exciting features to suit your lifestyle:
100 minutes of all-net calls (mobile and landline) and 100 all-net texts starting April 1, 2023.
Variants:
GPlans come in two variants:
GPlan with Device: Ideal if you’re looking to pair your plan with a new phone or gadget.
All-New GPlan PLUS: Perfect if you prefer a SIM-only plan with more data to fuel your passions.
Choosing the Right Plan:
GPlan with Device: For those who want a new mobile device or gadget.
All-New GPlan PLUS: For users seeking higher data allowances with flexible inclusions.
Where to Apply:
You can apply for GPlans through:
Globe Stores
Globe Online Shop
Plan renewal via Globe Stores, Globe Online Shop, or the GlobeOne app
Requirements:
To apply, you’ll need:
Proof of Identity
Proof of Billing Address
Proof of Financial Capacity
Start Date:
GPlans became available on March 26, 2021.
Additional Options:
GPlans are also available as Platinum GPlans (Plans 3799, 4999, and 7999) for Platinum customers.
Contracts:
GPlan with Device: 24 or 36-month contracts, depending on your chosen device.
All-New GPlan PLUS: Choose from no contract, 12-month, or 24-month options.
Data Roll Over:
For GPlan with Device and GPlan PLUS 599, any unused data rolls over to the next month. However, rolled-over data is only valid for one month and applies only to your main data allowance.
Note: Data rollover is not available for All-New GPlan PLUS. You can use up your remaining GBs each billing cycle by converting them into services through the GlobeOne app!
GPlan with Device:
Choose from a wide range of devices to match your lifestyle.
Enjoy add-ons like OneNumber and Gadget Xchange for an enhanced experience.
Includes mobile data, with unlimited all-net calls and texts for Plans 799 and above.
All-New GPlan PLUS (SIM-only):
Offers larger data allocations than GPlan with Device.
Includes unlimited all-net calls and texts for mobile and landline.
Plans 999 and above allow you to:
Convert calls and texts into data.
Use data for telco services, subscriptions, or lifestyle vouchers.
Modify your plan inclusions every month.
If you're out of contract:
You can change your plan anytime, and the new plan will take effect on your next billing cycle.
If you're within the contract:
You can switch to a GPlan as long as you upgrade to a higher plan or retain the same plan amount. If you’re moving to a lower plan, you’ll need to pay a pre-termination fee before availing of GPlan.
Your first bill will include:
A partial charge for your Monthly Recurring Fee (MRF), covering the period from your activation date to your bill cut-off date.
A one-month advance of your MRF.
You can find these details in the Plan Summary section of your bill.
If you switch plans mid-cycle, your first bill after the change will show:
A prorated amount for the old plan (already paid in the previous bill).
A prorated amount for the new plan.
An advance charge for the MRF of your new plan.
If you’re moving from an All-Unli or All-New mySuperPlan (which doesn’t charge an advance MRF), your bill will include:
1.A prorated amount for the new plan.
2.An advance MRF for the new plan.
GPlan provides:
100 minutes of all-net calls for mobile and landline.
100 all-net texts for local use (starting April 1, 2023).
For browsing, your main data allowance will cover local internet usage.
For international calls, texts, and data usage, standard rates apply.
The 100 minutes of all-net calls and 100 all-net texts include:
Calls and texts to all networks (including the third telco).
Landline calls to Globe landlines and other providers like PLDT.
If SurfAlert is turned on:
Your browsing will pause once you fully consume your data for the billing month.
You’ll receive a notification and a flash message, letting you decide whether to stop browsing or purchase a data add-on.
With SurfAlert, there’s no risk of unexpected charges since your connection stops if you run out of data.
Yes! You can purchase add-ons anytime, and the charges will be automatically included in your next bill.
After your contract ends:
You can retain your existing number and enjoy the upgraded inclusions and features of GPlan, based on the variant you choose.
Pre-termination fees depend on your plan variant:
GPlan with Device: Calculated based on your remaining contract months and device amortization.
GPlan with GCash: Determined by the remaining contract period and the amount credited.
For specific details, contact Globe customer service.
Frequently Asked Questions on All-New GPlan Plus
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