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Frequently Asked Questions on Bill via Text
Every month, you’ll get a text message when your bill is ready. Here’s what it includes:
Your mobile number
Your total amount due
Your due date
The text will also guide you to view your full bill details via the GlobeOne app.
No worries! Here’s how you can access your bill:
Use any internet-enabled device.
Download the GlobeOne app from Google Play or the App Store.
Enroll your account in the app.
View your bills:
Latest bill: Tap the amount on the landing page and select Bill Details.
Previous bills: Tap the amount, select Bill Details, then click Previous and View History.
Bill Statements tab: Choose how many bills to display and tap the one you want to view.
No. Bill via Text is a mandatory service for Globe Postpaid customers. As part of our transition to Paperless Billing—aligned with government safety measures—delivery of paper bills is temporarily suspended until further notice (approved by the NTC)
Yes! Download your bill from the GlobeOne app, then either print directly from your device or transfer the file to a flash drive for printing.