Our help and support are always within your reach.
Frequently Asked Questions on Know Globe's Official List of Social Media Accounts and Webpages
To make sure that you’re getting accurate information and your concerns are handled properly, only refer to Globe’s official pages. If an account or website is not listed as official, it should be considered unofficial and may contain misleading information.
Here are some examples of unofficial accounts and their description:
Spam accounts – These use the Globe name but post unrelated content that is not associated with Globe.
Illegal online sellers – These sell unauthorized Globe hardware such as modems and routers, and may falsely claim to offer free access to Globe services.
Visit glbe.co/paymentchannels to learn more about Globe's authorized payment channels and facilities.
Yes we do. Please visit us at https://www.globe.com.ph/contact-us.
Yes. We'd appreciate it if you could report them to us through our official care channels.