If your browsing speed isn’t as expected, try these quick troubleshooting steps.

Additionally, using an LTE SIM with an LTE-capable device makes a big difference. An LTE SIM helps you connect to the internet faster, load images and videos quicker, and enjoy a smoother browsing experience.

Not sure if your SIM is LTE-ready? Text SIM CHECK to 8080 for free. You'll receive a message confirming if your SIM supports LTE.

Need to upgrade? Visit any Globe Store to upgrade to an LTE SIM while keeping your existing number.

Several factors can affect your mobile signal:

1. Device capability – Older devices may struggle to handle multiple applications and network demands.

2. Distance from a cell tower – The farther you are, the weaker the signal. You can nominate your area for a potential new cell site installation.

3. Physical obstructions – Buildings, thick walls, and even aquariums can block signals. Try using your phone in an open space or an upper floor.

4. High-traffic areas – More users on the network means shared bandwidth, which can slow down speeds (similar to a busy coffee shop’s Wi-Fi).

5. Busy websites or apps – Some sites or apps may experience their own congestion, slowing down your browsing.

If you’re still experiencing signal issues, click here for more troubleshooting steps.

One gigabyte (GB) is made up of 1024 megabytes (MB). The table below will show activities that you can do with one GB of mobile data.

The GlobeOne app lets you monitor and control your data consumption in real time. You can:

• Check your data balance

• Buy and top up data

• Manage multiple Globe accounts

• View and pay bills

• Set data alerts and limits

Download GlobeOne now:

• Google Play Store (Android)

• App Store (iOS)

To avoid unexpected charges, register for SurfAlert, which prevents unwanted browsing deductions.

Some apps use more data than you realize. Here’s how to optimize your usage:

• Turn off mobile data when not in use.

• Set data alerts and limits via your phone settings or GlobeOne app.

• Use Wi-Fi whenever possible.

• Restrict auto-updates and downloads over mobile data.

• Subscribe to SurfAlert.

Here are some app-specific tips as well:

• Facebook & Twitter – Turn off autoplay for videos.

• Instagram – Stop pre-loading photos, videos, and stories.

• YouTube & Netflix – Stream in SD or enable Wi-Fi-only playback.

• Spotify – Download music for offline listening.

For more ways to maximize your data, check out additional tips here.