Our help and support are always within your reach.
Frequently Asked Questions on Prepaid Roam Super Saver
With Roam Super Saver, you can enjoy discounted rates on calls and texts while traveling abroad!
Promo | Description | Validity | Price | Registration |
Roam Super Saver | 10 minutes of outgoing calls and 10 texts to all networks | 24 hours | P299 | Dial *143# for free and go to Roaming & Int'l |
Globe Prepaid, Load Tipid Plan (LTP), and MyStarter Plan (MSP) customers can enjoy Roam Super Saver. However, this promo is not available for TM customers.
You can refer to the list of countries and roaming partners below:
Country | Roaming Partner |
Australia | Optus |
Hong Kong | CSL or PCCW-HKT/HKT |
Indonesia | Telkomsel |
India | Airtel |
Malaysia | Maxis |
Saudi Arabia | STC |
Singapore | Singtel |
South Korea | SK Telecom |
Thailand | AIS |
UAE | Du |
USA | T-Mobile |
For other countries not covered by our Roam Super Saver offer, the discounted promo rates will not apply.
Yes. You can register while in the Philippines or once abroad. Dial *143# and go to Roaming & International to activate the promo.
Before registering, check if your destination is included in the Roam Super Saver partner countries to ensure you can use the promo. Otherwise, you may still be charged the P299 fee, but the promo will not be activated.
To register:
Dial *143#, select Roaming & International > Call & Text while roaming
Once you arrive abroad, your promo will activate automatically.
You’ll receive text notifications confirming your registration:
If you pre-register in the Philippines, you’ll get a confirmation text stating your promo will activate when you reach your destination.
Once abroad, you’ll receive another message confirming that your promo is ready for use.
Yes! You’ll receive alerts when your usage reaches 50% and 20% of your remaining allocation. These alerts are sent after you make a call or send a text.
For real-time tracking, dial *143#, go to Roaming & Int’l, and check your promo status.
The tracking is real-time, but usage info may vary if there are ongoing calls made or texts sent from the time status was checked to the time status message was received.
a. You will receive an alert once you have exhausted the allowed number of call minutes or texts.
b. You will also get an expiry notification once your promo validity has already ended.
Your Roam Super Saver subscription will automatically be canceled after seven days, and no load will be deducted.
If you move to a non-Roam Super Saver country while your promo subscription is still valid, the promo will no longer apply. Note that you will be charged the regular roaming rates for calls and texts.
The roaming rates depend on the zone you are in:
Zone | Incoming Call | Outgoing Call | Incoming Text | Outgoing Text |
Zone 1: Asia & America | P120/minute | P60/minute | Free | P20/160 characters |
Zone 2: Europe & Africa | P150/minute | P75/minute | Free | P25/160 characters |
Once you have consumed the allowed minutes, the 11th minute will automatically be charged the regular roaming rate.
No. Roam Super Saver only allows 10 minutes of outgoing calls.
One SMS message is 160 characters. If your message exceeds this, it will count as two texts.
No. The promo remains valid until you use up both the 10 minutes of calls and 10 texts or until the 24-hour validity ends.
No. You will have to fully consume the 10 minutes of calls and 10 texts before you can register again to the promo.
Once expired, regular roaming rates will apply. To continue enjoying discounted rates, register again via *143#.
You can register to any Roam Surf offer to enjoy data browsing even while you have an existing Roam Super Saver subscription.
None! Your promo will be valid even with zero balance. However, once you have exhausted the allowed 10 minutes of calls and 10 texts, you will need to load up again to use the service.
To unsubscribe, dial *143# and go to Roaming & Int'l. Choose Roam Super Saver and select Unsubscribe.
If you unsubscribe before leaving, you won’t be charged, and no load will be deducted.
If you unsubscribe while abroad, the promo fee will already be deducted and won’t be refunded.
Your Roam Super Saver promo won’t activate. You’ll need to *reload via 143# or GCash, then register again.
Make sure to connect to the specified Globe Prepaid Roam Super Saver partners to be able to enjoy the promo.
Kindly note that if your registration to Roam Super Saver becomes active, you will be charged with the promo fee even if you were connected to a non-partner network. In this case, you will not be able to use the promo.
Make sure to use the direct dial format when making an outgoing call. Example: "+639171234567"
Roam Super Saver for Prepaid is available until further notice.
For assistance, you can:
Call the Globe roaming hotline at +63277301212 (toll-free while roaming).
Reach us via Messenger at m.me/globeph.