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Frequently Asked Questions on GlobeOne

GlobeOne is your go-to app for managing your Globe Postpaid, Prepaid, and TM accounts. Easily track your usage, pay bills, register for promos, and more—all in one place.


Currently, there’s no web version of GlobeOne, but we’ll keep you updated once it becomes available for desktop or laptop access.

You can download GlobeOne for free on:

 

  • iOS (App Store) – Requires iOS 14.0 or later

  • Android (Google Play Store) – Requires Android 5.0 or later

  • Huawei (AppGallery) – No minimum version requirement


Click here to download the app directly.

Yes, the app is free to use, and most transactions—like checking balances, viewing usage, and managing accounts—won’t consume mobile data. However, minimal data charges may apply for certain actions like making payments or purchasing promos.

Regular updates ensure you get the best experience with new features, improved functionality, and fixes for any bugs or crashes. Keeping your app updated helps you enjoy seamless access to all GlobeOne services.