Ensuring Fair and Reliable Mobile Connectivity for All
Seamless Connectivity for Every Customer
Connecting Globe and TM customers with dependable mobile internet, anytime, anywhere.
Quality Mobile Internet Service
We maintain the quality of our mobile internet service to ensure every Globe customer enjoys fair and seamless access to our network.
Aligned with Global Standards
Globe’s Fair Use Policy reflects the best practices of telecommunications providers worldwide.
Fair Use Policy in a Nutshell
It is a network management measure aimed at protecting network integrity, maintaining security, and ensuring seamless connectivity for all Globe and TM users.
If the policy is breached, network management measures will be applied to ensure all Globe users can equally benefit from our services.
Promos
All SuperSURF promos.
All plans have all-day surf inclusions.
To check your plan allocation and offer details, simply log in to the GlobeOne app and navigate to the Plan Details section. For corporate accounts, you can also reach out to your dedicated Account Manager.
The Fair Use Policy applies to all these Globe promos.
How to Manage and Monitor Data Balance
Via GlobeOne App
Step 1
Download the GlobeOne app via App Store or Google Play.
Step 2
Once logged in, go to “Dashboard.”
Step 3
Click “View Details.”
Via SMS
Step 1
Text DATA BAL to 8080.
Step 2
Wait for a message that contains your data balance.
Eager to Learn More?
Platinum
Experience unmatched network performance for your Platinum account, aligned with Globe’s Fair Use Policy.
Mobile Internet Usage
Learn how our Fair Use Policy applies to Prepaid, Postpaid, and corporate individual accounts.
Roaming
Stay connected effortlessly anywhere in the world with dependable roaming services. Explore the Fair Use Policy for Postpaid International Roaming to learn more.
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