Simplify Communication and Collaboration
Enhanced Customer Engagement
Provide a consistent customer experience by interacting on their preferred channels.
Scale Operations Seamlessly
Expand effortlessly without investing in hardware or dealing with complex configurations.
Unify Your Data
Integrate with business apps to gather real-time insights and improve decision-making.
Why Choose Globe Business UCCaaS Solutions?
Globe Business UCCaaS Add-Ons
Make communication easier and keep your team connected by integrating and managing Microsoft Teams calls directly through your UCCaaS platform.
Give your team the ability to make and receive calls anytime, anywhere and on any device by assigning them virtual numbers.
Improve service quality, customer satisfaction, and conversion rates by enabling real-time messaging that lets users instantly engage with customers via chat or voice.
Enhance customer service workflows, access relevant data quickly, and handle customer inquiries more efficiently by integrating UCCaaS with platforms like Freshdesk or Zendesk.
Deliver timely, informed responses while streamlining daily support operations by integrating UCCaaS with Freshworks’ customer engagement and support applications.
Customer Journeys
“Internet connectivity is essential for Mapúa Malayan Digital College. By partnering with Globe Business, we are able to keep a lean dev-ops team and focus our efforts on services that are close to our students.”
Noel Torregoza
Instructional System Design Director
Mapúa Malayan Digital College
“Our students feel that there is empathy in the difficulties they go through with the changes brought about by the pandemic. We are happy to know that our alliance with Globe has helped our students adjust and cope with the challenges of distance learning.”
Dr. Raymundo “Emon” Reyes
Country Head
PHINMA Education
"Times and tools have certainly changed, but our purpose of providing innovative financing products and services to empower families to achieve their dreams remains the same. Partnering with Globe Business aligns with our company values.
Both companies seek to create a better tomorrow by combining innovation with the power of collaboration, to achieve inclusive and sustainable development that centers on community transformation, business empowerment, and nation-building. With the right technology within our reach and with the support of Globe Business, we know for sure that we will continue to be of service to financing and refinancing customers in the years to come."
Patricia Poco-Palacios
President and COO
Global Dominion Financing Incorporated
Explore Other Globe Business Non-Traditional Solutions
Globe Omnichannel (GO) Cloud Contact Center
Get a 360-degree view of your customers with an all-in-one IP-based communication solution for better engagement.